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10-09-2026 · Transport & logistics
The last mile: why it is the most delicate stretch of a delivery
It is the shortest leg, but the one with the most stops, waiting and surprises. And the one your customer remembers.
The last mile is the final leg of a delivery, from the warehouse or shop to the recipient’s door. It is the shortest stretch and also the most complicated:
- Many stops in a small area with little room to park.
- Recipients who are not at home when the parcel arrives.
- Incomplete or hard-to-find addresses.
That is why it makes a difference to notify the customer before arriving, agree time slots and have a fallback when nobody is in: a neighbour, a pick-up point or a second attempt.
That is exactly the stretch we handle at La Milla Verde, with direct contact and a notice for every delivery.
#última milla#reparto
